Operations Manager - Military Department - Cardiff

Operations Manager - Military Department - Cardiff
Competitive Salary + Benefits

Fantastic opportunity to join one of Cardiff's leading full service law firms. This is a nationally recognised, award winning practice with a strong UK presence and top tier rankings.

The Role

A great opportunity for an experienced Operations Manager to support a specialist Military department helping service personnel and veterans. You'll play a central role in keeping the department running smoothly, supporting teams and driving operational excellence.

You will:

• Produce and present MI and KPI reports
• Monitor team performance, workloads and SLAs
• Support financial and operational performance
• Manage resource planning across multiple teams
• Oversee onboarding, training and development
• Drive process improvements and efficiencies
• Act as a key link between legal teams and support functions
• Build strong internal stakeholder relationships

This is a fast paced, varied role ideal for someone who enjoys problem solving and supporting high performing teams.

Candidate Requirements
We're looking for someone with operational management experience in a professional services or high volume environment.

You'll bring:

• Strong organisational and people management skills
• Confidence analysing performance data
• Ability to manage competing priorities
• Excellent communication and stakeholder skills
• A collaborative, solutions focused approach
• Experience supporting team development and engagement
• Legal sector experience is desired

Why Join?

• You'll be part of a forward thinking, values driven firm that invests in its people and its communities.

Benefits include:

• 25+ days holiday plus bank holidays
• Birthday day off
• Hybrid working
• Pension scheme
• Death in service (2x salary)
• EAP and wellbeing support
• Local business discounts
• Employee referral scheme
• And more!

For more information about this role please contact Hannah Somers at Chadwick Nott.

(t) 0117 917 1929
(m) 07435 943574
(e) hannahsomers@chadwicknott.co.uk

*At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, disability, culture or anything other personal characteristic. We champion and celebrate diversity in the workplace. Where a level of experience is indicated, please note that this is only a guideline.*