Why PSL and Knowledge Management Roles Are a Smart Career Move for Lawyers

Fed up with fee earning? Looking for a new challenge without wasting your legal qualifications? Want flexibility to balance work with personal commitments or side projects? If so, Professional Support Lawyer (PSL) and Knowledge Management (KM) roles could be the perfect solution.

What Is a PSL Role?

Once seen as a “back-office librarian,” PSL roles have evolved into highly respected positions filled by credible solicitors at all PQE levels. Today, these roles are strategic, client-facing, and integral to law firm success.

Why PSL Roles Are So Popular

1. Flexibility

Many PSL positions offer part-time options (from 2 to 5 days per week), flexible hours, and remote working—ideal for parents or those seeking work-life balance.

2. Stability

Say goodbye to late nights and last-minute cancellations. PSL roles are typically 9–5, with minimal expectation to work beyond contracted hours.

3. Client Contact

Unlike traditional support roles, PSLs often engage with clients, maintaining a market-facing profile without the pressure of billable hours.

4. Career Progression

The PSL/KM market has grown significantly, offering multiple layers of seniority and opportunities to branch into innovation, technology, project management, or learning and development.

5. Autonomy

PSL roles allow you to shape your position, adding real value to your team and firm. Creativity and independence are key benefits.

6. Financial Rewards

Despite no fee-earning responsibility, PSL salaries are highly competitive—ranging from £70K to £160K, with senior roles exceeding £200K. Many firms also offer discretionary bonuses.

Ready to Explore PSL Opportunities?

If you’re considering a move into Knowledge Management or PSL roles, Chadwick Nott can help. We have deep market insight and access to top firms offering these positions.